SPOTIKA Website Privacy Policy

Your privacy is important to us, and we are committed to protecting your personal information. We will be clear and open about why we collect your personal information and how we use it. Where you have choices or rights, we will explain these to you.
This Privacy Policy explains how Spotika uses your personal information when you’re using one of our website. This privacy policy document is also used to inform website visitors regarding our policies on collection, use, and disclosure of Personal Information and data collected from website visitors. SPOTIKA.com is operated by Silicon Solutions Ltd to provide its services under License number 00000118.
The Personal Information and data that we collect is used to provide and improve our Services. We will not use or share your information with anyone except as described in this Privacy Policy. By choosing to visit our website and/or use our Services, you agree to the collection and use of information in relation with this policy.
The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which are accessible at www.spotika.co.ke unless otherwise defined in this Privacy Policy.
If you do not agree with any statements contained within this Privacy Policy, please do not proceed any further on our website. Please be aware that registering an account on our website, placing bets and transferring funds will be deemed confirmation of your full agreement with our Terms and Conditions and our Privacy Policy. You have the right to cease using the website at any time; however, we may still be legally required to retain some of your personal information.
For a better experience while using our Services, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, email and physical address. The information that we collect will be used to contact or identify you.
We reserve the right to pass on to third parties or other relevant authorities, customers’ personal data if necessary or required in the course of any legal investigation.
The personal data submitted by our customers may be stored and/or processed for the purposes set forth above in this Privacy Statement in any country where our affiliates, suppliers, subsidiaries or agents operate in.
If you have concerns or would like any further information about how Spotika handles your personal information, you can contact our support team at: [email protected]
Whenever you visit our website, we collect information that your browser sends to us, also known as Log Data. This Log Data may include information such as your phone’s/computer’s Internet Protocol ('IP') address, browser version, pages that you visit on our site, the time and date of your visit, the time spent on those pages, and other statistics
Your Personal Data isn’t just protected by the quality, commitment and high standards of Spotika, it’s also protected by law. The law means that we can only process your Personal Data when there is a genuine reason to do so, and those reasons must be one of the following:
• To fulfil any contract that we have with you
• We have a legal obligation
• Where you have consented to the processing
• When it is in our legitimate interest
• When it is in the public interest
• When it is in your vital interests
Apart from the data collected by visiting our website(s) and using our mobile services, telephone calls to and from our Customer Contact Centre are recorded for training and security purposes along with the resolution of any queries arising from the service you receive.
If you choose to participate in any of the social features that we provide with our products (such as chat rooms) Spotika may store, record or otherwise process this data.
Cookies are files with small amount of data that are commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your phone/computer.
Our website uses these 'cookies' to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your phone/computer. If you choose to refuse our cookies, you may not be able to use some features of our Services.
We value your trust in availing your Personal Information to us, we thus strive to use commercially acceptable means of protecting it from any unauthorized external or internal access without your consent. SPOTIKA shall not take responsibility whatsoever for events beyond its control. These include but are not limited to inclusive of, but not limited to acts of god or natural disasters and including power cuts and strikes. Furthermore, no method of transmission over the Internet, or electronic storage is 100% secure or offers absolute reliability. We therefore cannot guarantee absolute security.
Our Services do not address anyone under the age of 18. We do not knowingly collect personal identifiable information from children under 18. In the case we discover that a child under 18 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do the necessary actions.
We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted. It is the responsibility of each customer to regularly check the Terms and Conditions and Privacy Policy for updates.
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us through email on [email protected]